Shipping policy

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Shipping Policy

Where We Ship

  • We currently ship to addresses within the United States only.
  • At this time, we do not offer international shipping.

Order Processing

  • Orders are processed and shipped within the timeframes listed in the rates below.
  • Processing times may be longer during holidays, promotions, or periods of high order volume.
  • Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Times

Shipping Method Order / Weight Estimated Delivery
Economy Orders $50.00 and up 5–8 business days
Economy 0–5 lb 5–8 business days
Economy 5–70 lb 5–8 business days
Standard 0–1 lb 3–4 business days
Standard 1–5 lb 3–4 business days

Order Tracking

  • Once your order ships, you'll receive a confirmation email with a tracking number.
  • Please allow up to 48 hours for tracking information to update.

Shipping Delays

  • Once an order leaves our facility, delivery times are in the hands of the carrier and are not guaranteed.
  • We are not responsible for delays caused by the carrier, weather, or other circumstances beyond our control.

Lost, Stolen, or Damaged Packages

  • If your tracking shows delivered but you haven't received your package, please contact the carrier directly first, then reach out to us at {Email}.
  • For items that arrive damaged, please see our Returns & Refunds Policy or contact us at {Email} with photos.

Incorrect Addresses

  • Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Questions

  • If you have any questions about shipping, contact us at {Email} and we'll be happy to help.